Shipping Policy

1. Shipping Methods and Timeframes:
We offer the following shipping methods for orders within India:

• Standard Delivery: Estimated delivery within 3 to 5 business days.
• Expedited Delivery: Estimated delivery within 5 to 7 business days.
• Local Delivery: Estimated delivery within the same day or the next business day for select areas. (Note: Local delivery is available for specific regions. Please check with our customer support team for eligible areas.)

(Note: Please note that the delivery timeframes are only estimates, and actual delivery times may vary depending on factors beyond our control, such as weather conditions and courier delays.)

2. Order Processing:
All orders will be processed within [Number] business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Regions:
We currently ship within India to all states and union territories.

4. Shipping Rates:
Shipping costs will be calculated at checkout based on the delivery address, shipping method selected, and order weight. We may offer free shipping promotions from time to time for eligible orders.

5. Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Address Accuracy:
Customers are responsible for providing accurate shipping information. We cannot be held liable for delays or non-delivery due to incorrect or incomplete shipping addresses. Please double-check your shipping address before submitting your order.

7. Undeliverable Packages:
If a package is deemed undeliverable by the shipping carrier due to incorrect address, multiple delivery failures, or refusal, the customer will be responsible for any additional shipping fees incurred for reshipment.

8. Lost or Stolen Packages:
Once a package is marked as delivered by the shipping carrier, we are not responsible for any loss or theft. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

9. Shipping Delays:
In rare cases, shipping delays may occur due to unforeseen circumstances. We will do our best to keep you informed of any delays and work towards resolving the issue promptly.

10. Returns and Exchanges:
For information on returns and exchanges related to shipping, please refer to our Returns and Exchange Policy.

11. Contact Information:
If you have any questions or concerns regarding shipping or our shipping policy, please don’t hesitate to contact our customer support team at info@haripriyaclothing.com.

Thank you for providing the support email. Let’s include it in the Return and Refund Policy:

Return and Refund Policy for Haripriya Clothing & Co.

1. Returns:
We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, you may initiate a return within 7 days from the date of delivery.

2. Eligibility for Returns:
To be eligible for a return, the item(s) must meet the following criteria:

• The item(s) must be unused, unworn, and in the same condition as received.
• The original tags and packaging must be intact.
• The item(s) must not be part of the non-returnable items, including:
• Custom-made apparels such as T-Shirts, Shirts, Caps, Hoodies, etc., which are ordered in bulk quantity.

(Note: For hygiene reasons, certain items such as undergarments and earrings may also not be eligible for return. Please check the product page for specific details.)

3. Return Process:
To initiate a return for eligible items and wrong product delivery, please follow these steps:

• Contact our customer support team at info@haripriyaclothing.com within 7 days of receiving your order to request a return and report the issue.
• Provide our team with the following information:
• Order number
• Details of the incorrectly received item
• A clear and unedited/unaltered unboxing video that clearly shows the product received in its original packaging.

Please note that the unboxing video is essential for verification purposes and must be provided in its unedited and unaltered form. This helps us accurately assess the claim and take appropriate actions to resolve the issue promptly.

• If the outer package appears to be damaged or tampered at the time of delivery, we advise you not to accept the order. Instead, please refuse to accept the package from the delivery personnel.
• After denying acceptance of the order due to a damaged or tampered outer package, convey the same to us via email at info@haripriyaclothing.com. Include the order number and a brief description of the issue.

4. Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, the refund will include the order value and the return shipping cost (if applicable). Both will be processed to your original payment method within [Number] business days.

(Note: The refund of the return shipping cost is applicable only for eligible returns, where the wrong product was delivered, or the item received was damaged or defective.)

• If your return is rejected due to not meeting the return eligibility criteria, we will notify you and arrange for the item(s) to be sent back to you at your expense.

5. Exchanges:
Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

6. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund as applicable.

7. Cancellation Policy:
Orders may be canceled within [Number] hours of purchase. Please contact us as soon as possible if you need to cancel an order.

8. Contact Information:
If you have any questions or concerns regarding returns or refunds, please don’t hesitate to contact our customer support team at info@haripriyaclothing.com.

Policy Updates:
Haripriya Clothing & Co. reserves the right to update or modify this return and refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.